How long do I keep access to the courses?
You get lifetime access to all lessons you purchase, including future updates to those lessons and downloadable resources.
Frequently Asked Questions
Find quick answers about access, certificates, tools, materials, refunds, and more.
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Do you issue certificates upon completion?
Yes. After finishing the final project and the short knowledge check, you receive a verifiable digital certificate you can download and share.
What is your refund policy?
We offer a 14‑day refund if you have watched under 20% of the content. Refunds are processed to the original payment method within 5–10 business days.
Which tools and materials do I need?
Each course includes a printable checklist with essential tools and budget alternatives. You can start with a basic kit and upgrade as you progress.
Are the lessons suitable for beginners?
Absolutely. We start with safety, workspace setup, and core techniques before moving to advanced restoration methods.
Do you host live Q&A sessions?
Yes, we host weekly live Q&A. If you can’t join, you can watch the full replay and timestamps within 24 hours.
How do I get feedback from instructors?
Post photos of your project under the lesson and tag “feedback”. An instructor responds within 48 business hours with actionable tips.
Can I download the videos?
Videos are available for streaming to protect intellectual property. You can download checklists, patterns, and step-by-step PDFs.
Do you offer team or classroom licenses?
Yes. We offer discounted seats for teams, schools, and makerspaces with a shared dashboard and centralized billing.
What if I change my email address?
You can update your email in your account settings. If you lose access, contact support with proof of purchase to recover your account.
Which payment methods are accepted?
We accept major credit/debit cards and popular wallet methods. Payments are securely processed and encrypted end-to-end.
Can I get a tax invoice?
Yes. Enter your billing details during checkout to automatically receive a compliant invoice. You can also download past invoices from your account.
Still need help? Call us at +1 (347) 555‑0824.